Li Ning Fuyao 2.0 Trail V3 Low top Casual Running Shoes Women's Pink Purple ARXW022-4

Good evening, Thank you for your feedback. Basically, the refund is due to the quality guarantee. The size of the delivered shoes does not correspond to the standard Converse size. Here I am sending you pictures of the received shoes which are unused and still kept in their original packaging including the security seal. With Converse, size 43 corresponds to 28 cm as can be seen in the pictures of my other Converse shoes as proof.. The shoes you delivered in size 43 correspond to 27.5 cm, which are generally a bit tight for my foot size.. Therefore, I ask you to see the refund as a quality guarantee and to cover the refund of the delivery costs.. Presumably under your own Converse size classification, size 44 = 28 cm would be for me.. If you have the shoes in size 44 = 28 cm available, I will gladly accept an exchange (size 43 = 27.5 cm for size 44 = 28 cm).. As the return period is expiring soon (November 1st), I would be grateful for a prompt response from you so that I can quickly send back the shoes.. Thank you very much in advance for your support. Kind regards, Marcelo Montoto.

On 20/8/2026 Hello, Would it be possible to exchange for a size 40? If not, I would like to receive a refund.. Awaiting your reply. Cordially, Christian LACOSTE lacoste.christian@gmail.com ------------------------------------------------------ On 20/8/2026 Hello, Would it be possible to exchange the item for a size 40? If this is not possible, I would like to request a refund. I look forward to hearing from you. Kind regards, Christian LACOSTE lacoste.christian@gmail.com ---------------------------------------------------------------------- On 24/8/2026 Hello, I have no response, what should I do? What is the return address ? Hello, I haven't received a reply—what should I do? What is the return address? the 27/8/2026 No news!!!! I therefore find myself obliged to leave a negative review on the various sites dedicated to consumer comments. No news at all!!!! I therefore feel compelled to leave an unfavorable review on the various websites dedicated to consumer reviews.

Hi, I sent this mail to BIGBIZNB@163.COM on Monday 31st of August, in order to get reimbursed or get the item back: "I am contacting you regarding the shoes I returned this Monday. I purchased them through Joom, but unfortunately the size is too small for my son, which means he is completely unable to use them. I was on holiday and therefore could not send the shoes back earlier. As soon as I was able to, I returned them on Monday. I have now received an email stating that the return has been refused. I find this quite disappointing, as the shoes are unused and cannot serve any purpose for us simply because they do not fit my son. I would therefore ask you to reconsider your decision and accept the return.. I hope you can resolve this matter reasonably and make an exception in this case. If you nevertheless insist on refusing the return, then please return the shoes to me, as I do not agree to them being kept by you. I look forward to your prompt response and a satisfactory solution. " Now I have no shoes and I paid already. Could you please help me?

Hello, I just received my order and it is a blatant counterfeit. The pair has major technical inconsistencies that are impossible on an authentic product from the Nike brand : The seller sold me a size EUR 40. However, the inner label shows the style code "IR0566-001". This code corresponds exclusively to Nike's Junior (GS) range, which has never been manufactured in size 40.. Furthermore, the label indicates "US 7Y = EUR 40". This is a gross printing error by the counterfeiters: in the official Nike size chart, size 7Y for children corresponds to a 39 EUR, not a 40.. Finally, the manufacturing dates printed under the style code show "09/10/25" and "11/05/25", which is totally inconsistent. As the product is illegal and non-compliant, I request a full refund of my 100 euros. I am attaching a clear photo of the inner label as absolute proof of the fraud.. cordially.

So the shoes get 5/5 stars from me. I am generally surprised by Anta and also really satisfied with my C202 7. The workmanship is top-notch and the shoes remind me in part of the evo SL, although I even like this one a little better.. However, I'm only giving 4 stars because the order took about 8-10 days to be shipped at all according to Joom, and the package tracking was too opaque.. Generally, I would recommend most people on Joom to only buy Chinese shoes, as I have looked at many sellers and the Chinese shoes were usually always original, while shoes from Nike and Adidas, for example, are often fake.. But I can really warmly recommend the shoes from this seller if you can wait about 3 to 3 1/2 weeks.

Terrible experience. I bought a pair of shoes online and, despite ordering the same size, one shoe is larger than the other and the quality of the product is truly disappointing.. The worst problem, however, was the return: the site seems well-made, but when you try to return an item, the problems begin. The product is not displayed correctly, the buttons to choose the return seem to not exist, and the procedure is unnecessarily complicated. I had the feeling that everything is designed to make returns and refunds difficult. A purchase should be simple, especially when the product arrives defective or not as described.. I do not recommend this site: terrible quality and customer service/returns handled frustratingly.

First, the product description doesn't say it's shipped from China, which creates distrust regarding the brand's originality (even though they put a checkmark next to the brand). You don't find out until the order status tells you it's coming from somewhere in China. You cross your fingers that when it arrives, it's an original branded product, and you find that THE SELLER HAS NOT PAID THE CORRESPONDING CUSTOMS DUTIES and after almost a month waiting for the sneakers, you have to pay €20.23 for customs processing when the listing explicitly states “VAT AND CUSTOMS DUTIES INCLUDED”. I have already verified the sneakers on Nike and they are original, so I am proceeding to claim the customs charges. I will not buy on this app again.

Good day, I would like to return the shoes I received because, unfortunately, they did not arrive in perfect condition.. One of the shoes has a clearly visible, firm bulge on the front. The other shoe shows dirt and several scratches. Overall, the shoes do not appear new to me, but rather used or worn out.. Since the shoes are not acceptable to me in this condition, I would like to return them and request a full refund of the purchase price.. I have documented the defects and soiling in the attached photos.. Kind regards Angelina Scognamiglio