What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Cute Cat Black Hoodie Unisex Trendy Black Hoodie Happy New Year 2027 Great for Layering

Name: Cute Cat Black Hoodie Unisex Trendy Black Hoodie Happy New Year 2027 Great for Layering
SKU: 6aed3bb72bbbbe0152da2ecf
Price: 19.56 EUR
Availability: InStock

Current price

From Price €19.56

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Free delivery to the United States

10 November

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No-delivery refund

Quality guarantee

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Description

【Product】:Hooded sweatshirt 【Material】: Polyester 【Label】: Yes 【Pattern Type】:Print

Size: S,Length:65cm,Bust: 96cm,Shoulder: 50cm,Sleeve length:52cm Size: M,Length:67cm,Bust: 102cm,Shoulder: 53cm,Sleeve length:53cm Size: L,Length:69cm,Bust: 108cm,Shoulder: 56cm,Sleeve length:54cm Size: XL,Length:71cm,Bust: 114cm,Shoulder: 59cm,Sleeve length:55cm Size: XXL,Length:73cm,Bust: 120cm,Shoulder: 62cm,Sleeve length:56cm Size: XXXL,Length:75cm,Bust: 126cm,Shoulder: 65cm,Sleeve length:57cm Size: XXXXL,Length:77cm,Bust: 132cm,Shoulder: 68cm,Sleeve length:58cm Size: XXXXXL,Length:79cm,Bust: 138cm,Shoulder: 71cm,Sleeve length:59cm 【Product Performance】The fabric is made of 100% polyester, with an appropriate thickness, a moderate length, and a soft texture. It has slight elasticity and a loose-crowned design with a wide brim. The hood is equipped with a hood strap for easier wearing and removal. There are kangaroo-style pockets on the front for storing daily items. The cuffs and hem have adjustable straps for a better fit. 【Washing Instructions】Both hand washing and machine washing are acceptable. Do not use bleach. 【Special Note】This size measurement is obtained by laying the garment flat. Due to different measurement methods, an error of 2-4 cm is normal.

Wild Hay Apparel

Seller's info and responsibility

Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.