What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Women Autumn Winter Half Turtleneck Fleece Lined Long Sleeve Lace Trim Slim Fit Base Layer Top

Name: Women Autumn Winter Half Turtleneck Fleece Lined Long Sleeve Lace Trim Slim Fit Base Layer Top
SKU: 6ae06e08fcdfdf01f3fd08ee
Price: 11.22 EUR
Availability: InStock

Current price

Price €11.22

‌

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Free delivery to the United States

1 November

Secure checkout & data protection

No-delivery refund

Quality guarantee

Secure logistics

Privacy protection

Description

Material: Polyester 100% Occasion: casual Material Thickness: thick Leather Label: no Clothing Decoration: lace Style: casual Fit: fitted Collar: half turtleneck Sleeve Length: long sleeve Pattern: solid Season: autumn, winter Gender: women Label: yes Washing Care: Hand or machine washable Product Identification Number (Manufacturer Model): 35ALEI9129 Condition: new Manufacture Country: China Size Chart: Size: S, Length: 55 cm, Shoulder: 36 cm, Bust: 80 cm, Sleeve: 54 cm Size: M, Length: 56 cm, Shoulder: 37 cm, Bust: 84 cm, Sleeve: 55 cm Size: L, Length: 57 cm, Shoulder: 38 cm, Bust: 88 cm, Sleeve: 56 cm Size: XL, Length: 58 cm, Shoulder: 39 cm, Bust: 92 cm, Sleeve: 57 cm

Bertas

4.1

15,000+

reviews

40,000+

purchases

Seller's info and responsibility

Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.