Elegant Double-Faced Velvet Wool Coat for Women: Fashionable, Slim-Fit, Tie-Front Jacket
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Frequently asked questions
- What payment methods are available on Joom?Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
- Can I pay for an expensive purchase in installments or later?Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
- Can I track my order?Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
- What happens if my order doesn't arrive?Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
- Is it safe to pay on Joom?Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
- What if my order doesn't arrive or the product isn't as expected?If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
- How do I request a refund?Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.
Reviews
How to start... wasn't properly packaged, there are speck's of something all over the mascara container, the mascara itself is thick and very gloopy like!! Can't be used at all!!!☹️ I noticed other's had their mascara come in a box while mine was loose, on it's own.
This product is amazing. My eyelashes are longer, the colour is beautiful. It's the best mascara I've ever used. Will be buying again for sure. Absolutely fantastic. Thank you supplier and joom. X👍♥️😘🥰
Can’t wait to try it on, super brown not as dark as usual brown mascara the packaging is amazing love it already Okay update the color is great but it did not last all day long
Its was open and inside nothing its not good i was waiting from almost 3weeks and its delivered open and no items inside just empty box you wasted my time i need my refund
Absolutely useless, there are batteries in the box but no way if opening the bulb holder to insert them. It also rattles so obviously there is something broken inside.
I have not used it yet and one is for my daughter in law thank you
Una auténtica preciosidad. Thanks so much for your presente 🎁
The mascara is very beautiful and high quality. Thank you!
Elegant Double-Faced Velvet Wool Coat for Women: Fashionable, Slim-Fit, Tie-Front Jacket — buy online with free worldwide shipping!
Available colours: Black, Red
High-quality materials:
High-quality photos and real customers reviews.
Wide size range: M, L, XL
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Delivery across Europe, CIS, Israel, Australia
An international assortment
Refunds for eligible orders & 24/7 customer support
A discount on the first purchase for new customers