What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Retro Jacquard Contrasting Sweater Women's 1011 Autumn and Winter New Round Neck Warm and Lazy Design Knitted Top

Name: Retro Jacquard Contrasting Sweater Women's 1011 Autumn and Winter New Round Neck Warm and Lazy Design Knitted Top
SKU: 6acb4c19a0bb5a013b58e95f
Price: 20.12 EUR
Availability: InStock

Current price

Price €20.12

‌

Men's Waffle Knit Half-Zip Hooded Sweatshirt.
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Free delivery to the United States

17 October

Secure checkout & data protection

No-delivery refund

Quality guarantee

Secure logistics

Privacy protection

Description

"""Welcome to our store! Material: 80%polyester fiber,20%spandex Product Details: Long sleeves O-neck Casual, loose fit Mid-length

Notes: 1. Due to differences in computer displays, there may be slight color differences between the actual product and the image. We apologize for any inconvenience. 2. Due to manual measurement, there may be a discrepancy of 1-3 cm. We apologize for any inconvenience. 3. Please refer to the actual product for accuracy; model images are for reference only. 4. IMPORTANT! Please check the size chart carefully before placing an order. Size: S, Sweater Length: 66 cm, Shoulder Width: 41 cm, Chest: 88 cm, Hips: 77 cm Size: M, Sweater Length: 68 cm, Shoulder Width: 42 cm, Chest: 92 cm, Hips: 80 cm Size: L, Sweater Length: 70 cm, Shoulder Width: 43 cm, Chest: 96 cm Hips: 83cm Size: XL, Sweater Length: 72cm, Shoulders: 44cm, Chest: 100cm, Hips: 86cm Size: 2XL, Sweater Length: 73cm, Shoulders: 46cm, Chest: 106cm, Hips: 93cm Size: 3XL, Sweater Length: 74cm, Shoulders: 48cm, Chest: 112cm, Hips: 100cm Size: 4XL, Sweater Length: 75cm, Shoulders: 50cm, Chest: 118cm, Hips: 100cm

Note: The label size is Asian. Please measure and select the correct size. Slight color difference may occur due to monitor pixels and other factors. Due to different measurement methods, there may be a 1-3cm error.

If you're larger, you can size up!

Label: Yes Care Instructions: Hand wash or machine wash, dry clean, iron at normal temperature (below 150°C), do not bleach"""

Washing Care: Machine wash is allowed

Super Dream Home

4.8

237

reviews

1,500+

purchases

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.