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Very disappointing experience. I have ordered from Joom twice, and unfortunately both experiences have been poor. The first item I ordered broke, so I was already disappointed with the quality. I decided to give Joom another chance, but my second order never arrived. The tracking was marked as “delivered”, but I did not receive the package. More importantly, the delivery photo provided by Evri does not show my property or my delivery address. It shows a different location. I raised this with Joom, but the dispute was closed on the basis that the tracking showed the parcel as delivered, without properly addressing the fact that the delivery photograph does not show my address. I think customers should be able to expect both reasonable product quality and reliable delivery. Unfortunately, based on my two orders, I haven’t had either. I would not recommend Joom based on my experience.

Very disappointing experience. I have ordered from this merchant twice, and unfortunately both experiences have been poor. Don’t trust them! The first item I ordered broke, so I was already disappointed with the quality. My second order never arrived. The tracking was marked as “delivered”, but I did not receive the package. More importantly, the delivery photo provided by Evri does not show my property or my delivery address. It shows a different location. I raised this with Joom but the dispute was closed on the basis that the tracking showed the parcel as delivered, without properly addressing the fact that the delivery photograph does not show my address. I would not recommend this merchant to anyone.

Silicone tulips bouquet (5 pieces), color: white🌷 In what concerns their quality, again, the tulips are great, as they look natural and feel like natural ones(super soft). In the pictures you can see 2 bouquets (10 wreaths: smaller bulbs and bigger). The package came in a simple plastic bag and unfortunately this time the wreaths were bent and it's hard to bring them to their initial condition, also some bulbs fall from their branch( glue is needed ); the smell of plastic is felt, but it will quickly disappear, I hope.... Because of the above mentioned, as well as due to their doubled price, this time, I give them 3 out of 5 ⭐️s

Silicone tulips bouquet (5 pieces), color: light purple🌷 The tulips are really fantastic, as they look natural and feel like natural ones(super soft). every single guest coming in our house thought they are real and didn't believe they are not, until a detailed research 😁 In the pictures you can see 2 bouquets (10 wreaths: smaller bulbs and bigger). The package came in a simple plastic bag, but the wreaths were in a super good condition. a little plstic smell was felt, but it quickly disappeared. I have ordered more colors and will combine them, for a richer aspect! Very happy with my purchase! 🤩🌷

I ordered this item BECAUSE, JUST BECAUSE OF 3.5mm audio output. Where has it gone ??? I don't FUCKING get it why they took 2 weeks time to sent me piece of shit. They only care about if the money's deposited to their bank account. NEVER care about what customers get. They don't even check what they sent before shipment. SHAME ON YOU

lovely items and good quality in themselves, feel and sound like glass. very classy. unfortunately one arrived broken (I had to throw it away) due to very poor packaging - sent in grey plastic bags with 1 sheet of bubble wrap inside, its a wonder they didnt all break. need to be packaged in boxes

Arrived smashed to pieces and poorly packaged. No box in site just covered in broken polystyrene. I have requested a refund including post the support chat, but this is an automated system. I’m being told I need to wait 8 days for a response due to their high volume with customer support.

The product matches the description, is of excellent quality and is very practical. The seller is very professional, he sent the requested product very quickly and it arrived very quickly in just 3 weeks. thanks