What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

2021 Winter Women's High Neck Casual Loose Solid Hoodie & Trousers Two-Piece Set

Name: 2021 Winter Women's High Neck Casual Loose Solid Hoodie & Trousers Two-Piece Set
SKU: 6aa8d71a6c8c1901dfab5f25
Price: 8.02 EUR
Availability: InStock

Current price

Price €8.02

‌

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Free delivery to the United States

31 October

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No-delivery refund

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Description

Stay cozy and stylish with this women's two-piece set, featuring a casual hoodie and matching trousers. The set boasts a solid pattern and is designed with a loose fit, providing comfort and ease of movement. The hoodie features a high stand neckline and long sleeves, perfect for keeping warm during cooler days. Made from a thin yet insulating wool blend and spandex material, this set offers a luxurious feel while maintaining a chic and effortless look. Ideal for lounging or casual outings, it’s a versatile addition to any wardrobe. Shape: Two-piece set Version: Loose Clothes Length: Regular size (50cm<length≤65cm) Sleeve Length: Long sleeve Collar: Stand collar Popular Elements: Wrinkles Technology: No-iron treatment Fabric Name: Wool blend Main Fabric Composition: Spandex Main Fabric Content: 30% (inclusive) -50% (exclusive) Manufacture country: China Instructions included: No

size: S, Length: 62cm, Bust: 102cm, Sleeve: 40cm, Hip: 94cm, Waist: 65cm, Pants: 97cm. size: M, Length: 63cm, Bust: 106cm, Sleeve: 40.5cm, Hip: 98cm, Waist: 69cm, Pants: 98cm. size: L, Length: 64cm, Bust: 110cm, Sleeve: 41cm, Hip: 102cm, Waist: 73cm, Pants: 99cm. size: XL, Length: 65cm, Bust: 114cm, Sleeve: 41.5cm, Hip: 106cm, Waist: 77cm, Pants: 100cm. size: 2XL, Length: 66cm, Bust: 118cm, Sleeve: 42cm, Hip: 110cm, Waist: 81cm, Pants: 101cm. size: 3XL, Length: 67cm, Bust: 122cm, Sleeve: 42.5cm, Hip: 114cm, Waist: 85cm, Pants: 102cm.

fit: loose sleeveLength: long thickness: thin materialForFur: wool blend

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.