What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Women's Slimming Off-Shoulder Cashmere Knit Top - Round Neck, Ribbed, Elegant Wool Sweater

Name: Women's Slimming Off-Shoulder Cashmere Knit Top - Round Neck, Ribbed, Elegant Wool Sweater
SKU: 6aa862346c8c1901dfa0a2e9
Price: 50.92 EUR
Availability: InStock

Current price

Price €50.92

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14 October

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Description

This elegant wool sweater is crafted from luxurious cashmere, offering a sophisticated and comfortable fit. Designed to accentuate the silhouette, the slim-fitting top features an off-shoulder style that adds a touch of modern flair. The round neck complements the long, ribbed sleeves, creating a timeless and versatile piece ideal for both casual outings and more formal occasions. Main fabric composition: Cashmere Main fabric content: 30% (inclusive) -50% (exclusive) Softness: Moderate Thickness: Medium Technology: Hang Dye Manufacture country: China Instructions included: No

size: S, Bust: 64cm, Length: 57cm, Sleeve: 56cm, Suitable Weight: 40-45kg. size: M, Bust: 68cm, Length: 58cm, Sleeve: 57cm, Suitable Weight: 45-50kg. size: L, Bust: 72cm, Length: 59cm, Sleeve: 58cm, Suitable Weight: 50-55kg. size: XL, Bust: 76cm, Length: 60cm, Sleeve: 59cm, Suitable Weight: 55-65kg. size: XXL, Bust: 80cm, Length: 61cm, Sleeve: 60cm, Suitable Weight: 65-75kg.

sleeveLength: long materialForFur: cashmere materialForFur: cashmere

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.