What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Cashmere Knit Women's High Neck Long Sleeve Sweater - Soft, Loose, Warm, and Skin-Friendly for Autumn and Winter

Name: Cashmere Knit Women's High Neck Long Sleeve Sweater - Soft, Loose, Warm, and Skin-Friendly for Autumn and Winter
SKU: 6aa815436c8c1901df9c19c4
Price: 63.2 EUR
Availability: InStock

Current price

Price €63.20

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5 October

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Description

Wrap yourself in unparalleled comfort and elegance with this women's high neck sweater, designed for the cooler months of autumn and winter. Crafted from luxurious cashmere, this sweater offers a soft and skin-friendly feel, ensuring warmth and coziness. Featuring a solid pattern and a relaxed, loose fit, it effortlessly combines style with comfort. The thick cashmere material adds an extra layer of warmth, making it perfect for chilly days. With its classic turtleneck and long sleeves, this sweater is a versatile staple for your seasonal wardrobe, promising both sophistication and snugness. Combination: Single Version: Loose Clothes Length: Regular size (50cm<length≤65cm) Collar: High collar Sleeve Length: Long sleeve Popular Elements: Solid Color Technology: Knitting Main Fabric Composition: Cashmere Main Fabric Content: 30% (inclusive) -50% (exclusive) Sleeve Type: Regular sleeves Fabric Name: Cashmere Manufacture country: China Instructions included: No

size: S, Bust: 85cm, Length: 56cm, Sleeve: 55cm, Suitable Weight: 42.5-50kg. size: M, Bust: 90cm, Length: 57cm, Sleeve: 56cm, Suitable Weight: 50-57.5kg. size: L, Bust: 95cm, Length: 59cm, Sleeve: 57cm, Suitable Weight: 57.5-62.5kg. size: XL, Bust: 100cm, Length: 61cm, Sleeve: 58cm, Suitable Weight: 62.5-67.5kg. size: XXL, Bust: 105cm, Length: 61cm, Sleeve: 59cm, Suitable Weight: 67.5-75kg.

sleeveLength: long materialForFur: cashmere materialForFur: cashmere

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.