What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Elcanto Maz Women'S Daily Molded Chelsea Boots 5Cm Lcwa03M44V

Name: Elcanto Maz Women'S Daily Molded Chelsea Boots 5Cm Lcwa03M44V
SKU: 6a8eea4d1505540163aad783
Price: 54.71 EUR
Availability: InStock

Current price

Price €54.71

‌

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Free delivery to the United States

5 November

Delivered from Korea

Secure checkout & data protection

No-delivery refund

Quality guarantee

Secure logistics

Privacy protection

Description

INTERNATIONAL SHOE SIZE GUIDE

KR Foot Length (mm) → JP / US / UK / EU

KR 220 mm → JP 22.0 / US 5 / UK 3 / EU 36 KR 225 mm → JP 22.5 / US 5.5 / UK 3.5 / EU 36.5 KR 230 mm → JP 23.0 / US 6 / UK 4 / EU 37 KR 235 mm → JP 23.5 / US 6.5 / UK 4.5 / EU 37.5 KR 240 mm → JP 24.0 / US 6–7 / UK 5 / EU 38 KR 245 mm → JP 24.5 / US 6.5–7.5 / UK 5.5 / EU 38.5 KR 250 mm → JP 25.0 / US 7–8 / UK 6 / EU 39 KR 255 mm → JP 25.5 / US 7.5–8.5 / UK 6.5 / EU 39.5 KR 260 mm → JP 26.0 / US 8–9 / UK 7 / EU 40–40.5 KR 265 mm → JP 26.5 / US 8.5–9.5 / UK 7.5 / EU 40.5–41 KR 270 mm → JP 27.0 / US 9–10 / UK 8 / EU 41–42 KR 275 mm → JP 27.5 / US 9.5–10.5 / UK 8.5 / EU 41.5–42.5 KR 280 mm → JP 28.0 / US 10–11 / UK 9 / EU 42–43 KR 285 mm → JP 28.5 / US 10.5–11.5 / UK 9.5 / EU 44 KR 290 mm → JP 29.0 / US 11–12 / UK 10 / EU 44.5 KR 295 mm → JP 29.5 / US 11.5–12.5 / UK 10.5 / EU 45.5 KR 300 mm → JP 30.0 / US 12–13 / UK 11 / EU 46 KR 305 mm → JP 30.5 / US 12.5 / UK 11.5 / EU 46.5 KR 310 mm → JP 31.0 / US 13 / UK 12 / EU 47 KR 315 mm → JP 31.5 / US 13.5 KR 320 mm → JP 32.0 / US 14 / UK 13 / EU 48

International size conversions are for reference only. Size labeling and actual fit may vary by brand and product. Please refer to the brand's official size guide to ensure the correct size.

Sizes are listed in Korean mm (Mondopoint). Option values include JP / US / UK / EU equivalents when available. If a region is omitted from the option text, that conversion is not listed for this size. Measurements are approximate and may vary by 1–2 cm depending on the measuring method.

SHIPPING : All products purchased at our shop are shipped from Korea.

NOVARA

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.