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Description
Frequently asked questions
- What payment methods are available on Joom?Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
- Can I pay for an expensive purchase in installments or later?Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
- Can I track my order?Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
- What happens if my order doesn't arrive?Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
- Is it safe to pay on Joom?Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
- What if my order doesn't arrive or the product isn't as expected?If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
- How do I request a refund?Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.
Reviews
the size perfectly matches the adidas size grid, but the quality of this pair turned out to be poor, the sneakers are crookedly sewn, some places are contaminated with glue, I'm trying to issue a refund to order another pair of sneakers, but support is not responding
Size doesnt fit, i want a return.
Yes
Ok
👍
The price I paid for these shoes is absolutely not justified given the extremely poor quality. The shoes are definitely not worth the money. I am very disappointed as I expected a flawless and high-quality product for this price. The sole material is detaching from both shoes and is partially severely damaged. This is completely unacceptable to me.
The sneakers are super nice and, as usual, very comfortable! The New Balance 327 are my absolute favorite shoes in any color, however the long delivery time of 1 month will prevent me from ordering here again. As I wanted the shoes for a special occasion and did not expect a 28-day delivery time.. I'll keep them anyway!
Shoe wrong size TOO SMALL, I want a return but you refused me scandalous . you tell me good description when it's FALSE . I put on the shoe and it's tight I had asked for 36 but it doesn't fit . We see that they are not the same sizes
New Balance 574 Legacy Unisex Sneakers U574LGGS — buy online with free worldwide shipping!
Available colours: Grey
High-quality materials:
High-quality photos and real customers reviews.
Wide size range: EU 37, EU 37.5, EU 42, EU 36, EU 40.5, EU 44, EU 45, EU 43, EU 38, EU 39.5, EU 40, EU 41.5, EU 42.5, EU 38.5, EU 46.5, EU 44.5
Reviews for similar products
Delivery across Europe, CIS, Israel, Australia
An international assortment
Refunds for eligible orders & 24/7 customer support
A discount on the first purchase for new customers



























