What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

DR. HAUSCHKA

DR. HAUSCHKA Hydrating Cream Mask

Name: DR. HAUSCHKA Hydrating Cream Mask
SKU: 68efbfa8d8d538016e8debfa
Price: 93.84 EUR
Availability: InStock

Current price

Price €93.84

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Free delivery to the United States

4 November

Delivered from Korea

Secure checkout & data protection

No-delivery refund

Quality guarantee

Secure logistics

Privacy protection

Description

Joom: This product may cause an allergic reaction. Before use, read the instructions and information on the package. For more information, you can contact the seller or manufacturer directly.

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Size: 30ml/1oz

Product Description : 100% natural, hydrating, and nourishing facial mask. Quince seed extract replenishes skin moisture. Almond, avocado, and jojoba oils moisturize and nourish skin. Rose wax soothes and protects skin. Leaves skin feeling refreshed and smooth. Suitable for dry and sensitive skin. Free of mineral oil, silicone, PEG, artificial fragrance, colorants, and preservatives. Dermatologically tested.

How to Use : Once or twice weekly, apply a hydrating cream mask to the face (including the eye area), neck, and décolleté, or, if desired, a generous amount. Remove with a warm, damp cloth after 20 minutes. For optimal skincare results, a deep cleansing with a facial steam bath and a clay mask are recommended before use.

Ingredients : WATER (AQUA), PYRUS CYDONIA SEED EXTRACT, HELIANTHUS ANNUUS (SUNFLOWER) SEED OIL, GLYCERIN, PRUNUS AMYGDALUS DULCIS (SWEET ALMOND) OIL, PERSEA GRATISSIMA (AVOCADO) OIL, OLEA EUROPAEA (OLIVE) FRUIT OIL, ALCOHOL, BUTYROSPERMUM PARKII (SHEA) BUTTER, LANOLIN, POLYGLYCERYL-3 POLYRICINOLEATE, BEESWAX (CERA ALBA), SIMMONDSIA CHINENSIS (JOJOBA) SEED OIL, LECITHIN, SUCROSE POLYSTEARATE, ROSA DAMASCENA FLOWER WAX, FRAGRANCE (PARFUM)*, CITRAL*, GERANIOL*, CITRONELLOL*, LINALOOL*, LIMONENE*, EUPHORBIA CERIFERA (CANDELILLA) WAX, PROPOLIS WAX.

Skin Type : dry mature sensitive

Skin Concern : dryness

SHIPPING : All products purchased at our shop are shipped from Korea

BeautyGlam

4.7

3,000+

reviews

30,000+

purchases

Seller's info and responsibility

About brand authority

Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.