Large Capacity Fashion Commuter Tote Bag New Women's Casual Simple Portable Temperament Messenger Bag
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Frequently asked questions
- What payment methods are available on Joom?Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
- Can I pay for an expensive purchase in installments or later?Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
- Can I track my order?Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
- What happens if my order doesn't arrive?Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
- Is it safe to pay on Joom?Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
- What if my order doesn't arrive or the product isn't as expected?If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
- How do I request a refund?Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.
Reviews
These Moon Boots are counterfeit. The quality, materials, and details are clearly different from the original product, even though the price is almost the same as for authentic Moon Boots. I strongly do not recommend ordering from this seller. It is outrageous that a European website is selling counterfeit products to customers at such a high price. Buyers should be very careful and check the authenticity of the product before purchasing.
I usually wear size L but according to the chart I chose XL, it fits well and the length is also ok since I was worried that with my high of 177 cm it would be too short…luckily it’s below my knees so it’s ok). The material is some polyester bland but for a costume it’s surprisingly good quality. It arrived after Halloween which was a bummer but at least I have it for next year.
The bag is nice, but I don’t believe it is made of genuine leather. It has a very strong synthetic smell and there are slight brown paint marks on the light blue surface. The size is also much smaller than expected. I paid for the 40 cm version, but I received a smaller one (30 cm), which also costs less.
Unfortunately I received a completely different colour (rose red) instead of pink. The bag smells quite plastic and the bottom has a lot of stickers, glue on the bag's legs. Not nicely presented bag and Im disappointed because I never wear red. Update: I got a full refund...
It’s not leather! I received a bag that is dented after shipping and it is not leather. I checked the strap of the bag which is synthetic and then the bag is also synthetic! Not happy at all but can't bring myself to send it back.
I ordered the above for my son for Halloween. When it arrived, it came without the sword and its much more purple (almost pink in some parts) than in the product description. I will be asking for a refund.
Though the color I ordered was with black strap and not white strap but it is okay , am going to keep it. The sides of the bags (not the C logo portion ) could have been of better quality.
Generally comfortable and soft but the blue dye of the heel has rubbed off and dyed my white socks and I'm afraid this will be the case each time I wear them. Moreso if there's moisture.
Large capacity fashion commuter tote bag new women's casual simple portable temperament messenger bag — buy online with free worldwide shipping!
Available colours: Black, Khaki, Brown
High-quality materials:
High-quality photos and real customers reviews.
Wide size range:
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Delivery across Europe, CIS, Israel, Australia
An international assortment
Refunds for eligible orders & 24/7 customer support
A discount on the first purchase for new customers