Metal Distressed Angel Decoration Handmade Silver Butterfly Charm Christmas Tree Hanging Ornament Keepsake Gifts for Women Her
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Frequently asked questions
- What payment methods are available on Joom?Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
- Can I pay for an expensive purchase in installments or later?Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
- Can I track my order?Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
- What happens if my order doesn't arrive?Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
- Is it safe to pay on Joom?Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
- What if my order doesn't arrive or the product isn't as expected?If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
- How do I request a refund?Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.
Reviews
Unfortunately, the decoration received was a flat plastic decoration with a picture of the desired decoration on it. I would not have bought it if it was like that as I was after a decoration with relief. I'm disappointed.
I received two of the initial with pearls on them! I would appreciate a refund please. HAVENT HEARD FROM YOU SINCE THIS REVIEW. HOW DISAPPOINTING, I WILL GO THROUGH PAYPAL IF I DONT HEAR FROM YOU BY 7th NOVEMBER
I didn’t read description properly. It is just picture, laminated (or similar technology). I thought it is made of metal and kind of sculptured form. Doesn’t worth.
I have been waiting for it for almost a month ^^. Cute and small, but not too small ^^. The light is very warm. Definitely a must for Christmas🎄🥰.
Terrible quality, it looks nothing like the picture. The picture made it look 3 d and it’s not. Don’t bother! Threw it straight in the bin.
Terrible quality, it looks nothing like the picture. The picture made it look 3 d and it’s not. Don’t bother!
It arrived folded in three parts in a small plastic wrap. Seller pack them more carefully next time.
It arrived folded in three parts in a small plastic wrap. Seller pack them more carefully next time.
Metal Distressed Angel Decoration Handmade Silver Butterfly Charm Christmas Tree Hanging Ornament Keepsake Gifts for Women Her — buy online with free worldwide shipping!
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High-quality photos and real customers reviews.
Wide size range: A, B, C, D, E
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Delivery across Europe, CIS, Israel, Australia
An international assortment
Refunds for eligible orders & 24/7 customer support
A discount on the first purchase for new customers