What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Hanyul

Hanyul Korean Ru Artemisia Soothing Jelly Mask 23g

Name: Hanyul Korean Ru Artemisia Soothing Jelly Mask 23g
SKU: 685f9784e72ceb010dd6776d
Price: 13.57 EUR
Availability: InStock

Current price

Price €13.57

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Free delivery to the United States

3 November

Delivered from Korea

Secure checkout & data protection

No-delivery refund

Quality guarantee

Secure logistics

Privacy protection

Description

Joom: This product may cause an allergic reaction. Before use, read the instructions and information on the package. For more information, you can contact the seller or manufacturer directly.

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[Brand Introduction] HANYUL is a skincare brand based on traditional Korean natural ingredients, merging the power of nature with modern science to provide products for healthy and beautiful skin. All HANYUL products are made using carefully selected natural ingredients and are formulated to be gentle on the skin, making them safe for sensitive skin. HANYUL's 'Jelly Mask Pack' utilizes young mugwort to effectively soothe and hydrate the skin.

[Ingredients] This product contains purified water, butylene glycol, glycerin, niacinamide, sea mugwort leaf extract, 1,2-hexanediol, and panthenol. Specifically, young mugwort extract is recognized for its soothing and anti-inflammatory properties, while natural moisturizing ingredients help to keep the skin hydrated for extended periods. HANYUL opts for a gentle formula that minimizes chemical irritation, making it suitable for all skin types.

[How to Use] 1. After cleansing, refine the skin texture and then evenly adhere the sheet mask all over the face. 2. Relax for about 10-20 minutes to allow the mask's ingredients to absorb into the skin. 3. After removing the mask, lightly roll the remaining essence on the skin for absorption. It is recommended to use it 2-3 times a week.

[Cautions] 1. Do not use on wounds, , or abnormal skin areas. 2. If any skin abnormalities occur during use, discontinue use and consult a dermatologist. 3. After use, be sure to close the cap, and keep out of reach of children. 4. Do not store in places with high or low temperatures or direct sunlight.1. After cleansing, prepare the skin texture, then apply the sheet mask evenly to the entire face. 2. After resting comfortably for about 10 to 20 minutes, remove the sheet mask. 3. Lightly roll the essence left on the skin to absorb it.1. Do not use on areas with wounds or abnormalities such as or dermatitis. 2. If any skin abnormalities occur during use, discontinue use and consult a dermatologist. 3. Precautions for storage and handling

a. Be sure to keep the cap closed after use.

me. Please keep it out of reach of infants and children.

It's all. Do not store in places with high or low temperatures or in direct sunlight. 4. Do not use for anything other than its intended purpose.

To request a return or exchange, please note that it is mandatory to provide a video of the unpacking of the package.

DutyFree K Beauty

Seller's info and responsibility

About brand authority

Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.