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Delivered from Japan 
No-delivery refundQuality guaranteeSecure logisticsPrivacy protectionDescription
Frequently asked questions
- What payment methods are available on Joom?Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
- Can I pay for an expensive purchase in installments or later?Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
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- What if my order doesn't arrive or the product isn't as expected?If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
- How do I request a refund?Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.
Reviews
This is a genuine new "old stock" Knipex tool, specifically made for crimping high density D-Sub pins. However, I purchased it rather for its precisely made jaws, featuring a round-shaped insulation crimping part, and will be using it without the original contact locator. Definitely recommending the seller and will purchase more items from them in the future.
Just what I wanted and it arrived as stated
Everything is fine.
OK
Upon receiving the product at my home, I was charged €36.10 in customs fees, supposedly coming from Japan. Why? All of this without any notification, no email, no message, nothing.
Mug looks nice
Stanley Classic Vacuum Bottle 1.32L (Green) — buy online with free worldwide shipping!
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Delivery across Europe, CIS, Israel, Australia
An international assortment
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