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Ingen leveringsrefusionKvalitetsgarantiSikker logistikPrivatlivsbeskyttelseBeskrivelse
Ofte stillede spørgsmål
- Hvilke betalingsmetoder er tilgængelige på Joom?Joom understøtter et bredt udvalg af lokale og internationale betalingsmetoder for europæiske købere, herunder debet- og kreditkort (Visa, Mastercard, Maestro), PayPal, Apple Pay og Google Pay, samt landespecifikke muligheder såsom Klarna, BLIK, Multibanco, MB WAY, SEPA og Giropay. De tilgængelige muligheder vises ved kassen og varierer efter land.
- Kan jeg betale for et dyrt køb i rater eller senere?Ja, buy-now-pay-later tjenester såsom Klarna og Scalapay er tilgængelige for nogle højere værdikøb, afhængig af dit land, ordrebeløb og leverandørens vilkår.
- Kan jeg spore min ordre?Ja. Du kan følge leveringsstatus i Joom-appen eller på hjemmesiden, som opdateres i takt med at pakken bevæger sig.
- Hvad sker der, hvis min ordre ikke ankommer?Hver ordre er dækket af Joom Leveringsgaranti. Hvis din ordre ikke ankommer inden for garantidatoen, der vises i din ordredetaljer, kontakt Joom support, og vi udsteder en fuld refundering.
- Er det sikkert at betale på Joom?Ja. Joom bruger et sikkert betalingssystem, og sælgeren får ikke betaling, før du har modtaget din ordre, hvilket tilføjer et ekstra lag af købsbeskyttelse.
- Hvad hvis min ordre ikke ankommer, eller produktet ikke er som forventet?Hvis din ordre ikke blev leveret, kom frem beskadiget, eller ikke stemmer overens med beskrivelsen, kontakt Joom-support — en fuld refusion kan gives i disse tilfælde.
- Hvordan anmoder jeg om en refusion?Åbn den relevante ordreside og kontakt Support Chat, som er tilgængelig på hjemmesiden og i Joom-appen. Beskriv problemet og følg supportens instruktioner.
Anmeldelser
very nice lamp, but: it came without a user manual and when we asked the very friendly support, we received a video sent by the seller with instructions on how to set it up. It was more helpful, but the cable clutter still prevailed. It would make a lot of sense for future buyers to send an instruction manual, as the lamp consists of what feels like a few hundred parts. Unfortunately, a ball of the lamp broke. There is room for improvement, but as I said, the lamp looks very nice and now we are very satisfied ****
The delivery naturally took time. I had my concerns that it wouldn't arrive in good condition, as the product is delivered from a distant country. When it arrived, I was very, very positively surprised: The package had no damage anywhere. The product was delivered in TOP condition. It's my first order at JOOM and I must say; PRAISE to JOOM and the seller. Good job!
I bought the 24 version and I have to say that the lamp itself looks good. Unfortunately, the materials used are very cheap. There are no instructions and it takes a lot of time to assemble. You should have some knowledge of electrical engineering in order to be able to connect the lamp properly. In my opinion, this lamp is extremely overpriced.
We are very happy with the lamp. Price/performance is top. We were also pleased with the transparency throughout the entire delivery period up to delivery. We are very positively surprised and would order from Joom again at any time. This was our first order here. Unfortunately, we cannot say anything about the complaints service as everything was to our satisfaction.
It's always nice to be able to purchase a product at a reasonable price, BUT: The product is equipped with extremely thin wires, the electrical mounting hardware is completely missing, and the connector between the ceiling mount and the central component from which the lights emanate is 1cm thick instead of the 8-10cm thick expected from the picture. Perhaps a component is missing here as well.
The lamp is beautiful, but it was poorly packaged. 2 bulbs arrived in pieces. Luckily they were in reserve (a total of 26 arrived). I would say that at this price there is also a remote control, as every time you press the switch it changes the color of the light. The pluses are that they put 2 extra bulbs and an extra LED light.
I'm glad I understand electrical work. I did have to fully wire this up internally and crimp it up but for the money it's awesome. Love it! I wouldn't mind some spare led light discs for it though in the future, I noticed two shades of light are available if you switch it on and off quickly! Overall I'm impressed thanks! 👍👍
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Tilgængelige farver: Hvid, Grå, Gennemsigtig
Kvalitetsmaterialer:
Kvalitetsbilleder og anmeldelser fra vores kunder.
Stort størelsesudvalg: 5 headlights, 7 headlights
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